Privacy Policy

Effective April 13, 2026 · Last updated April 13, 2026

1. Introduction

AI Exam Cram ("we," "us," or "our") operates the website located at aiexamcram.com (the "Site"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Create an account (name, email address, password)
  • Contact us via email or a contact form (name, email address, message content)
  • Subscribe to a newsletter or marketing emails (email address)
  • Purchase a subscription or product (name, billing address, payment information processed by our third-party payment processor)

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical data, including:

  • Device and browser information: Browser type and version, operating system, device type
  • Usage data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation paths
  • IP address: Used to approximate general geographic location (country/region)
  • Cookies and similar technologies: See Section 5 for details

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to the Site, such as social login providers (e.g., Google or Microsoft sign-in). We only receive information that you authorize those services to share with us.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and operate the Service: Create and manage your account, deliver practice questions and study content, and track your study progress.
  • To process transactions: Handle subscription payments and issue receipts.
  • To communicate with you: Send account-related notifications, respond to your inquiries, and deliver support.
  • To send marketing communications: With your consent, send newsletters, product updates, and promotional offers. You may opt out at any time (see Section 7).
  • To improve the Site: Analyze usage patterns, diagnose technical issues, and develop new features.
  • To ensure security: Detect, investigate, and prevent fraudulent activity and violations of our Terms of Service.
  • To comply with legal obligations: Respond to lawful requests from public authorities and meet applicable regulatory requirements.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party vendors who assist us in operating the Site and delivering the Service, including:

  • Payment processors (e.g., Stripe) to handle billing securely
  • Email delivery providers to send transactional and marketing emails
  • Analytics providers (e.g., Google Analytics) to understand Site usage
  • Cloud hosting providers to store and serve Site content
  • These providers are contractually obligated to use your data only as directed by us and in accordance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes (such as a subpoena or court order), or to protect the rights, property, or safety of AI Exam Cram, our users, or the public.

4.3 Business Transfers

If AI Exam Cram is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site before your data becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site.

Types of cookies we use:

  • Cookie Type Purpose
  • Essential cookies Required for the Site to function (e.g., session management, authentication)
  • Preference cookies Remember your settings and preferences (e.g., display options)
  • Analytics cookies Help us understand how visitors use the Site (e.g., Google Analytics)
  • Marketing cookies Used to deliver relevant advertisements (only if applicable)
  • Your cookie choices:
  • You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. Where required by law, we will request your consent before placing non-essential cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain data as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to certain legal exceptions.
  • Portability: Request that we provide your data in a structured, machine-readable format.
  • Opt-out of marketing: Unsubscribe from marketing emails at any time using the "unsubscribe" link in any email we send, or by contacting us directly.
  • Withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
  • To exercise any of these rights, please contact us at privacy@aiexamcram.com. We will respond to verified requests within 30 days.

8. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@aiexamcram.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password and to notify us immediately if you suspect any unauthorized access to your account.

10. Third-Party Links

The Site may contain links to third-party websites such as Microsoft Learn, official certification vendor documentation, or other educational resources. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Users

AI Exam Cram is operated from the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

If you are located in the European Economic Area (EEA), United Kingdom, or another region with specific data protection laws, we will ensure that any transfer of your personal data complies with applicable legal requirements, including appropriate safeguards.

12. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of personal information. We do not sell personal information.
  • The right to non-discrimination for exercising your CCPA rights.
  • To exercise your California privacy rights, contact us at privacy@aiexamcram.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will provide a more prominent notice (such as an email notification or a banner on the Site).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • AI Exam Cram
  • Email: privacy@aiexamcram.com
  • Website: https://www.aiexamcram.com